Exchange & Return

Please note that sale items are not eligible for exchanges. For regular priced items, please note that exchanges/returns are only allowed to be done so within 30 days from the date of purchase.

To be eligible for an exchange, your exchange item/s must be:

• Unworn
• Unwashed
• In its original sold condition 

Please ensure that the merchandise is in original condition and packaging. Returns that do not meet our policy will not be accepted and you will bear the cost of the return delivery.

To do an exchange, please email hello@indah.shop with the following information:

Subject: Online Exchange (Order Number)

• Order Number
• Contact Number
• Product name and Article Number
• Attach image of defective or incorrect merchandise
  

RETURNS

INDAH reserves all rights to inspect the condition of the merchandise before processing any returns or exchanges. Please note that we do not bear the shipping and handling charges of returning any rejected return or exchange request item/s to you. Refund will only be in form of store credits.

Should there be any dispute on the refund amount for any returns or exchanges, refunds will be based on the merchandise value stated in the invoice, after discount if applicable.

Our return and exchange policies do not cover damage derived from unique, accidental, or random damage resulting from wear and tear. INDAH ‘s decision regarding returns and exchanges are final.